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Return Policy

We hope you love your new purchase, but if something isn’t quite what you were hoping for, we are happy to accept returns!

It’s easy, we promise! There are just a few rules…

  • You have 30 days from the date of purchase to return an item.
  • Returned items must be unworn and in the condition you received them in. Original tags should be attached.
  • If possible, place the item(s) in the original product packaging.
  • For your convenience you can print your own your return shipping label from our website, visit lysse.returnly.com to start a return.
  • If you choose not to use our label that’s okay! However, we do recommend purchasing a tracking number as we are not responsible for lost shipments.

Please send your return to:

Lyssé® Web Returns
8460 Bearing Dr, Ste 300
Indianapolis, IN 46268

Refund Timing

  • It may take up to ten business days for the refund to be applied once we have received your return.
  • It may take up to three business cycles for the return credit to appear on your account.
  • We will credit your original form of payment on the order.

Defective/Damaged Items

If you received a defective or damaged item, please contact us at 877.595.9773 or email us at service@lysse.com. We are open 24 hours a day, 7 days a week.