Tracking + Shipping
Tracking Your Order
You can track your order anytime by signing in to your Lyssé account. Select your order to see its current status and tracking details. You'll also receive an email when your order ships.
Processing Time
Please allow 1–2 business days for processing on all orders. Business days are Monday through Friday, excluding U.S. federal holidays. Please note that processing and delivery windows may be extended during the holiday season due to carrier delays.
Shipping: Continental United States
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping (orders $150+) | 5–7 business days | FREE |
| Standard Shipping (orders under $150) | 5–7 business days | $10.00 |
| Priority Shipping | 2–3 business days | $25.00 |
| Expedited Shipping | 1–3 business days | $45.00 |
Delivery times begin once your order has shipped. Standard Shipping is available to P.O. Boxes. Priority and Expedited Shipping are not available for P.O. Boxes; those orders will be sent via Standard Shipping.
Shipping: Alaska, Hawaii & U.S. Territories
| Shipping Method | Cost |
|---|---|
| Standard Shipping (orders $150+) | FREE |
| Standard Shipping (orders under $150) | $10.00 |
Priority and Expedited Shipping are only available within the continental United States.
Shipping: International
| Shipping Method | Cost |
|---|---|
| International Shipping (orders $150+) | FREE |
| International Shipping (orders under $150) | $20.00 flat rate |
After your order ships, please allow 10–15 business days for delivery. In rare cases, the delivery timeframe may be extended.
Free Shipping Offer Details
Free shipping applies to any order totaling $150 or more after discounts, excluding tax and shipping. The offer applies to Standard Shipping within the United States and to International Shipping.
*Please note that all shipping charges are non-refundable.
Questions?
Have questions about your order or shipping? Email us at service@lysse.com. Our customer service hours are Monday–Friday, 9:00 am–4:00 pm EST.